Privacy Policy
This Privacy Policy explains how Depsy collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).
Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, such as your web browser type, IP address, time zone, and some of the cookies installed on your device.
As you browse, we may also collect information about:
– Pages or products you view
– How you arrived at our Site (referring websites or search terms)
– How you interact with the Site
This is known as Device Information.
We collect Device Information using:
Cookies – Small data files stored on your device, often including an anonymous unique identifier.
Log Files – These track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels – Electronic files used to record browsing activity.
Order Information
When you place an order or attempt to make a purchase through the Site, we collect:
– Name
– Billing and shipping address
– Payment details (processed securely via PayPal — we do not store payment information)
– Email address
– Phone number
This is known as Order Information.
In this policy, “Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
Order Information
We use this information to:
– Process and fulfill purchases (including payment processing and shipping)
– Communicate with you about your order
– Screen orders for potential fraud
– Provide you with relevant updates or offers (only if you opted in)
Device Information
We use this information to:
– Improve and optimize the Site
– Analyze customer behavior
– Detect fraud and enhance security
– Support marketing and advertising efforts
Sharing Your Personal Information
We may share your Personal Information with trusted third parties to support our operations:
Analytics Providers – We use analytics tools such as Google Analytics to understand how visitors interact with our Site.
Legal Compliance – We may share your Personal Information if required to comply with applicable laws or lawful requests.
Targeted Advertising
We may use your information to deliver targeted ads that may be more relevant to your browsing behavior.
To learn more about targeted advertising, visit the Network Advertising Initiative.
You may opt out of targeted ads using these platforms:
– Facebook
– Google
– Bing
You may also use the Digital Advertising Alliance Opt-Out Tool.
Do Not Track
Our Site does not modify its data collection practices when a Do Not Track signal is detected in your browser.
Your Rights (UK & EU Customers)
If you are located in the UK or EU, you have the right to:
– Access the Personal Information we hold about you
– Request corrections or updates
– Request deletion of your Personal Information
To exercise these rights, please contact us using the information below.
Data Retention
We retain Order Information for our records unless you request its deletion.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Minors
The Site is not intended for individuals under the age of 18.
Contact Information
– Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
– Phone: +44 2072 404158
– Email (Preferred): support@depsy.co.uk
– Office Address: 41 Leigh Gardens, London, NW10 5HN, United Kingdom